Mastering the Patient Handoff with Julie Varney

Julie Varney has had a 24-year career in the dental profession has blossomed into many leadership roles including that of Certified Dental Assistant, Practice Manager, Chapter President, and Dental Education Director/Instructor. Beginning in 1992 as a dental assistant, Julie rapidly cultivated a desire to deliver the highest standards in dentistry. After many hours of continued education, she became a DANB Certified Dental Assistant and Licensed New York State Dental Assistant.


In this episode we discuss:

  • Where Dentists should start
  • The core problem that dentists face with getting patients to accept treatment
  • Why so many dentists are struggling to grow

We talk a bit about the importance the dental team, and their role in increasing conversions, the exact steps of the patient hand off and how dentists and their teams can structure the sequencing of steps in New Patient and Hygiene appointments to maximize treatment acceptance.

Julie shares why “Case Presentation” often fails as well as the difference between Building Value vs. “Teaching How To Do It”

Contact Julie