On this exciting episode of the podcast, I welcome my good friend, Mike Buckner, onto the show to talk about how you can increase patient retention, with help from some powerful technology.
Mike Buckner has been working in the Dental Technology Field for eight years. He has worked as a Business Development Executive for Solutionreach, as well as a Director of Business Development for Dental Intel.
He is currently the Director of Business Development for Weave, and speaks at various meetings about patient retention and building patient loyalty. And, on top of all that, he has twin baby boys that keep him on his toes!
On the podcast we discussed…
- What makes patients reluctant to come back to your practice
- How to improve patient retention by focusing on relationships
- The action steps you can take to maximize relationships with your patients
- Why you should use text messages to bond with patients and increase case acceptance
- Using the Weave App to help improve efficiency and communication
Weave is a powerful and unique platform that improves your customer response, team workflow and revenue generation. Go to try.getweave.com/deliveringwow/ to save 50% off activation!
If you’d like to get in touch with Mike to learn more about Weave or to ask him any questions, you can email him at firstname.lastname@example.org
For a sneak peek into the episode, watch this video trailer where Mike explains how to improve patient retention and conversion: