Running a practice can take a large amount of work and create a lot of stress when you can’t rely on your team members to perform on their own. There’s always something to do, so when you feel like you are the only person who can do things well, you will never experience true freedom.
When we train our team members to become true leaders, a lot of the burdens on practice leaders disappear. That is why so many practices are investing in coaching or training for their team members—such as the team of expert coaches, training, and resources we offer in our signature Delivering WOW Platinum Mastermind Program.
Here are three signs that your investment in your team members is building them into true leaders.
1. Your team members are communicating clearly with each other.
Leaders know the way to evaluate effective communication is through the responses they get. If the responses match expectations, the communication was clear. If the response is not what you intended, chances are you were not clear in your communication.
A good leader knows this and does not get frustrated when people do not respond the right way—especially when more than one person misinterprets the leader’s words. Instead, they seek to communicate more clearly.
If your team is communicating clearly with each other and consistently working on improving communication, chances are your team members are becoming true leaders.
2. Your team members control their emotions and do not take things personally.
Leaders know how to control their own emotions and not take constructive criticism personally. Dental practices can be emotional places. Many patients are anxious at dental practices. Additionally, patients can easily become confused about out-of-pocket costs for procedures, especially with insurance practices. When emotions get high, leaders remain calm.
Leaders are also able to manage their own emotions. They recognize when they begin to get frustrated. They take a walk, breathe, pause, and do whatever else they need to stay in control. Leaders manage their emotions for the good of the practice.
3. Your team members overcome adversity to complete difficult tasks.
One of the telltale signs of a true leader is their ability to overcome adversity. It takes humility, the willingness to make mistakes, and the tenacity to push through challenges to become successful. Only developed leaders will truly have this ability.
When times get tough, leaders dig in and push forward. When something doesn’t go well, they learn from mistakes and try again. This trait does not always come naturally, but it will come out as team members grow into leaders.
Are your team members developing into leaders?
These three traits are common signs that your team members are developing into leaders. When you build a team of leaders, everyone wins. Negativity will go down. Team members will identify and improve systems and processes. They will delegate to each other and step up to support each other when needed. Best of all, they will take much of the work—and stress—of running a dental practice off the doctor’s shoulders.
If you ever want to build a practice that gives you true time and financial freedom, it is critical that you get out of the “I’ll just do it myself” mindset and invest in building a team of leaders to support you.
Having leaders on our team can make our jobs as owners so much easier and can build the strength of the entire team. A good leader lifts everyone with them and guides the team forward to a brighter future. Use these signs to evaluate your current staff members and maybe even to evaluate yourself. You may be surprised by what you find.
If you want help developing leaders within your team, our team of expert coaches, training, and resources we offer in our signature Delivering WOW Platinum Mastermind Program can help. Not only will we share tools, trainings, and resources, but we can also train your team members directly and hold them accountable.
You can also join thousands of other dentists helping each other in my Free Dental Marketing and Profits Facebook Group!