Why Everyone’s Talking About Burst Oral Care!

Why Everyone is Talking About Burst Oral Care

With so many toothbrushes on the market, it can be overwhelming to choose the best one for yourself, your family, and your patients. Well, I’m happy to inform you that you can finally stop searching for the best toothbrush brand (we’ve found it!).

BURST toothbrushes are clinically proven to remove up to 10x more plaque than a manual toothbrush. They reduce gingivitis (bleeding gums) and have an incredible one-month battery life, which means you can take yours with you anywhere. This top-rated toothbrush has got everyone in the dentistry industry talking and is quickly becoming one of the best toothbrush brands in the world.

On this episode of the podcast, I’m joined by Brittany Stewart, the President and COO of BURST to talk about their amazing product in more detail. She also reveals an exciting opportunity for dentists (and their teams) to generate passive income with BURST sonic toothbrushes!

Why Everyone is Talking About Burst Oral Care

In this episode, we discussed:

  • What BURST is known for beyond their incredible toothbrushes
  • How the BURST toothbrush was created
  • Unique features of the toothbrushes
  • How you can create a source of passive income for your practice
  • A brief overview of BURST’s new dental floss
  • How to become a BURST ambassador

If you’d like to find out more, you can check out their website. 

To find out more about their incredible ambassador program, head over to burstoralcare.com/ambassadorprogram

 

Why Everyone is Talking About Burst Oral Care

 

Why I’m Excited About Dental Intel’s New Morning Huddle

Why I'm Excited About Dental Intel's New Morning Huddle

Are you making the most of your morning huddles?

Dental Intelligence is the smartest software ever built for dentists. Their innovative technology helps dentists keep on top of tracking, analyzing, and growing their dental practices.

Dental Intel has recently launched a new Morning Huddle software that helps practice’s make the most of their morning huddles. The morning huddle is arguably the most important time of your day because it gives the entire team the opportunity to come together, review targets, celebrate victories, track progress, and so much more.

I was so excited when I found out about Dental Intel’s Morning Huddle that I couldn’t wait to invite my good friend, Jarom Dastrup, onto the podcast to talk about this amazing new software feature in more detail.

Why I'm Excited About Dental Intel's New Morning Huddle

In this episode, we discuss:

  • What a traditional ‘morning huddle’ usually looks like
  • Why your practice needs to start every day with a morning huddle
  • How morning huddles can help you reverse engineer success
  • How Dental Intel’s new Morning Huddle software works
  • The importance of having a morning huddle
  • New features included with Dental Intel’s Morning Huddle software update
  • How Morning Huddle can help your practice drive more revenue

Want to find out more about Morning Huddle and how to make your next morning huddle a complete success?

Download Dental Intel’s e-book – a 30-page document that explains everything you need to know about morning huddles, including why they’re so important and how to structure a morning huddle for maximum impact.

 

Integrating Sleep Medicine Into Your Practice with Vivos

Integrating Sleep Medicine Into Your Practice with Vivos

Sleep apnea is more common than you might think. If left untreated, sleep apnea can lead to potentially serious health risks, which is why it’s so important to target the root cause of sleep-disordered breathing.

To help further understand what sleep apnea is and how we can help treat patients suffering from the condition, I invited Bryan Ferre, Chief Evangelist at Vivos Therapeutics Inc., on this episode of the Delivering WOW Podcast.

The Vivos® System is a clinical breakthrough in the treatment of sleep-disordered breathing for individuals of all ages. Their treatment even includes more difficult cases of sleep apnea, including mild-to-moderate obstructive sleep apnea resulting from underdeveloped upper and lower jaws.

But, how does the Vivos® System work? And, why should you consider integrating sleep medicine into your dental practice? Bryan explains all in this episode of the podcast!

 

Integrating Sleep Medicine Into Your Practice with Vivos

 

In this episode, we discuss:

  • How sleep apnea treatments can help increase production per visit
  • The touching story about why Bryan is so passionate about sleep apnea treatment
  • The percentage of people who suffer from sleep apnea
  • How the Vivos® System treats the underlying condition of sleep apnea
  • How to seamlessly implement sleep medicine into your practice
  • The real value of sleep medicine and helping patients to overcome the issues that come with sleep apnea
  • Reasons why underdeveloped jaws have become so common

 

Integrating Sleep Medicine Into Your Practice with Vivos

 

If you’d like to learn more about the Vivos® System, you can check out their website and visit their conference website, breathingwellness.org.

Why You Need to Discover Your Story with Joshua Scott

Why You Need to Discover Your Story with Joshua Scott

What’s your story? Every dental practice has a story and sharing your story with patients can do remarkable things for the growth of your practice. But, how can you tell your story in the most authentic way possible?

Joshua Scott, the CEO of Studio 8E8, believes that creating authentic stories and bringing your story to life is key if you want to ‘captivate and connect’ with people. Studio 8E8 is dentistry’s story-driven marketing agency.

I’ve always believed that stories are the heart of a great dental practice, which is why I’m a huge fan of Studio 8E8 and how they can help dentists create incredible campaigns and strategies. I’m thrilled to have Joshua Scott join me on this episode of the Delivering WOW Podcast to learn more about his business and how they can help propel growth.

(On a side note, we recorded this episode just before the last Delivering WOW Summit in New Orleans. Joshua had some great insights, so I wanted to share this episode with you and who knows, maybe you’ll catch Josh at the next Delivering WOW Summit!)

 

Why You Need to Discover Your Story with Joshua Scott

 

In this episode, we discussed:

  • How Studio 8E8 helps dental practices tell their stories
  • Discovering your story and learning how to tell it the right way to the right people
  • The importance of using authentic story-driven marketing and how this type of marketing can help grow your practice
  • Using video to tell your story, gain credibility, and engage with patients
  • Why you need a stand-out website to catch patient’s attention

 

Why You Need to Discover Your Story with Joshua Scott

 

Want to learn more about Studio 8E8?

Head over to the Studio 8E8 website to find out how they can help you bring your story to life!

How Dental Videos Can Grow Your Practice with Channel D

How Dental Videos Can Grow Your Practice

Waiting rooms are far from being the most exciting places in the world. However, there is a way that you can make your practice’s waiting room entertaining, educational and even (dare we say it) fun for patients.

On this exciting episode of the Delivering WOW Podcast, I’m joined by Dr. Michael Sernik, the CEO of Channel D, a company that creates fun, engaging, and customizable videos to play in your dental office reception area. Their bite-sized videos are high-quality and designed to stimulate interest in the treatments your practice provides. You can even customize videos to incorporate things like your team’s photos, names, logo, and a call to action that drives engagement and practice growth.

Channel D is so creative and unique. By showing short, fun, and informative videos to patients as they wait in your reception area, you can keep them entertained while showcasing a consistent message that educates patients on your latest treatment options. This is an incredible service that I highly recommend, especially if you want to make sure your patients come back to your practice for their next dentist appointment.

In this episode, we discuss:

  • How Channel D was founded and what they are known for
  • How dental videos can create interest in your treatments
  • How to drive patients to accept treatment by focusing on the damaging result of the existing condition
  • The importance of using videos that contain emotional triggers and humanize the dentist
  • A brief overview of the process of working with Channel D
  • Tips to get patients to pay attention to your videos
  • How dental videos for your waiting room can help improve your team’s clinical knowledge

You can sign-up for a two-month FREE trial with Channel D by heading over to their website and subscribing (no upfront fees and no commitment – you can cancel your subscription at any time).

How to Increase Hygiene Profitability with Jennifer Turner

How to Increase Hygiene Profitability with Jennifer Turner

On this episode of the podcast, I’m thrilled to be joined by Jennifer Turner, our very own Dental Hygiene Profitability Coach at Delivering WOW.

Jennifer helps dental practices drive growth with key metrics, KPI's, scorecards, and business process improvement systems. Essentially, she gives you what you need to run a successful dental practice. Jennifer has had many incredible accomplishments throughout her career, including her former role as the Editor in Chief of Preventive Dentistry Canada, developing numerous webinars and authoring articles within the dental hygiene industry.

Nowadays, Jennifer’s primary focus is helping dentists get ‘the lightbulb moment’ where they learn to believe in themselves, grow their careers and scale their dental practices.

 

How to Increase Hygiene Profitability with Jennifer Turner

 

In this episode, we discuss:

  • Who Jennifer is and what she’s accomplished throughout her career
  • Why Jennifer enjoys making dental professionals see that they are capable of achieving more
  • How Jennifer can help the hygiene department increase revenue
  • The importance of focusing on education to help scale your hygiene department

 

How to Increase Hygiene Profitability with Jennifer Turner

 

If you’d like to learn more from Jennifer and find out how you can grow, scale, and market your dental practice, consider joining the Delivering WOW Platinum Mastermind group, where Jennifer is an active coach and you’ll learn about practice growth, marketing, and so much more!

How to Save on Dental Supplies with Crazy Dental Prices

How to Save on Dental Supplies with Crazy Dental Prices

I’m super excited to be joined by Jay Glazer and Howie Friedman from the Crazy Dental Price Club on this episode of the Delivering WOW Podcast to talk about how you can save a lot of money on dental supplies.

Crazy Dental Prices is a dental company and manufacturer authorized dealer. They specialize in finding and offering guaranteed cheapest pricing and the very best in class logistics.

Founded in 1985, Crazy Dentist Prices has decades of experience helping dentists save money on essential supplies. The company operates as a member only service, granting dentists access to crazy low prices on all of their favorite brand name products.

 

How to Save on Dental Supplies with Crazy Dental Prices

 

In this episode, we discuss:

  • What Crazy Dental Prices is known for and how they help dentists save money on supplies
  • How Crazy Dental Prices can help you plan for profits
  • How to make purchasing supplies less stressful and less time-consuming
  • How to know if you need help from an account manager
  • Why you should seriously consider shopping for dental supplies with Crazy Dental Prices

 

How to Save on Dental Supplies with Crazy Dental Prices

 

To find out more about Crazy Dental Prices, check out their website and sign up today to start benefiting from their incredible service.

If you want to save 10% off your order with Crazy Dental Prices, use code WOW10 at checkout.

When you checkout with your first order that’s over $1000, use the code WOWLIGHT and Crazy Dental Prices will send you a FREE curing light!

 

Watch a short video from the episode below:

Protect your Practice in Difficult Times with Dental Safety Net

Protect your Practice in Difficult Times with Dental Safety Net

Have you ever worried about what would happen to your dental practice if you were unable to work?

Jordan and Bryan Brenner wanted to create a safety net for dentists so that they would be protected in their time of need. So, they co-founded Dental Safety Net, a company that connects dentists to help support each other during difficult times.

Dental Safety Net is a network of dentists and practitioners who are willing to go above and beyond for their fellow doctors. Their mission is to provide peace of mind for dentists and their families in times of need. If you have to unexpectedly stop working for whatever reason, Dental Safety Net has your back. They make sure that your business is protected as well as you and your family’s financial well-being.

In this episode of Delivering WOW, I talk to Jordan and Bryan Brenner about their company and how they can help dentists when life takes an unexpected turn.

 

Protect your Practice in Difficult Times with Dental Safety Net

 

In this episode, we discuss:

  • How Bryan and Jordan launched Dental Safety Net
  • What Dental Safety Net is and how they can help give dentists peace of mind
  • The power of forming groups of dentists to support each other
  • What it’s like to be a member of Dental Safety Net
  • How Dental Safety Net has helped real dentists in difficult times
  • How to become a member of Dental Safety Net

 

Protect your Practice in Difficult Times with Dental Safety Net

 

To learn more about Dental Safety Net, you can visit their website or give them a call (206) 880-0513.

 

Watch a short video from the episode below:

Why You Need to Invest in Team Training with Laura Hatch

Why You Need to Invest in Team Training with Laura Hatch

As dental professionals, we all want to provide the best care possible for our patients. But, it’s not just about your capability and skill as a dentist. Delivering ‘WOW’ to patients starts with the front office team and making sure patients have a great experience from the moment they schedule an appointment to the moment they leave the practice.

So, how can you make sure you’re delivering a WOW experience to each of your patients?

Joining me on this episode of the Delivering WOW Podcast is Laura Hatch, the Chief Vision Officer at Front Office Rocks. Laura is committed to learning how to manage and empower team members. She is a Fellow of the American Association of Dental Office Managers, a national and international speaker for dental authorities like AADOM, Patterson, and Mid-Atlantic Dental Society, and has been recognized as one of DPR’s Top 25 Women in Dentistry for 2016.

She and her team at Front Office Rocks help dental practices train their teams in a way that makes sense for them. They focus on patient retention and carry out training online through videos and webinars, which means you can train your entire team whenever and wherever your staff learns best, desktop, phone, or tablet.

 

Why You Need to Invest in Team Training with Laura Hatch

 

In this episode, we discuss:

  • Tips to improve training processes in your practice
  • Why you should always schedule a time for training
  • The importance of investing in training
  • Why investing in your team is the best investment you’ll ever make
  • The connection between the front and back office of your practice

 

Why You Need to Invest in Team Training with Laura Hatch

 

Want to learn more about Front Office Rocks and their training? Visit their website and discover how they can help change the way you train your team!

Don’t forget to grab a copy of Laura’s book, ‘Step Away from the Drill: Your Dental Front Office Handbook to Accelerate Training and Elevate Customer Service.’

To watch a video trailer of the episode, hit play below:

 

How to Create a Dental Membership Program with Jordon Comstock

How to Create a Dental Membership Program with Jordon Comstock

Are you thinking about creating a dental membership program for your patients?

Dental membership programs can help dentists better-serve their patients. But, this type of dental membership can also help generate predictable recurring revenue for your practice and in this episode of Delivering WOW, you’ll find out how.

I’m joined by the founder and CEO of BoomCloud, Jordon Comstock. BoomCloud is a dental membership software company that enables dentists to reduce dependence on dental insurance by creating an in-house membership program for their practice. They make it easy for dental practices to administer membership programs that generate recurring revenue, attract uninsured patients, retain patients and help increase case acceptance.

 

How to Create a Dental Membership Program with Jordon Comstock

 

In this episode, we discuss:

  • How BoomCloud helps dental practices build dental membership programs
  • How a dental membership program can help you to create and maintain an additional income stream for your practice
  • The benefits of building a dental membership program
  • Why patients want to sign-up for dental memberships
  • The problem with traditional dental insurance companies
  • How a dental membership can reduce your dependence on third-party insurance companies
  • How dental memberships help to increase patient loyalty and retention
  • A brief overview of monthly and yearly pricing plans

 

How to Create a Dental Membership Program with Jordon Comstock

 

To find out more about creating Dental Membership Programs with help from BoomCloud, visit their website or email Jordon directly – jordon@boomcloudapps.com

You can also download Jordon’s eBook – How to Create & Grow a Dental Membership Program.

 

Check out this short video trailer of the episode below:

How Tray Therapy Helps Patients with Gum Disease with Tanya Dunlap

How Tray Therapy Helps Patients with Gum Disease with Tanya Dunlap

Patients who have periodontal disease often struggle the most between office visits, which is why I invited Tanya Dunlap, the Managing Director at Perio Protect LLC, onto this episode of the Delivering WOW Podcast to talk about their non-invasive trays.

Perio Protect LLC use Perio Tray Therapy to give patients with periodontal disease an effective option with prescription tray delivery of a low concentration of hydrogen peroxide gel deep into periodontal pockets. Using this type of non-invasive tray therapy delivers treatment deep below the gum line, helping patients achieve much healthier gums.

Tanya joins me for a highly educational discussion about tray therapy, how you can help patients get healthier gums and how you can implement this type of treatment in your own dental practice.

 

How Tray Therapy Helps Patients with Gum Disease with Tanya Dunlap

 

In this episode, we discuss:

  • How Perio Protect helps patients get healthier
  • What type of patients would really benefit from Perio Protect’s non-invasive trays
  • What makes the Perio Tray Therapy different to anything else on the market
  • How the Perio tray works and what drugs you can use with it
  • How to select patients to be a candidate for tray therapy
  • Financial aspects of Perio Protect’s Tray Therapy including insurance and billing information

 

How Tray Therapy Helps Patients with Gum Disease with Tanya Dunlap

 

To start implementing Perio Protect’s Tray Therapy treatment in your own practice, head over to providers.perioprotect.com or email support@perioprotect.com – remember to mention Delivering WOW to get the discounted rate and receive your first set of Perio Trays for FREE!

 

Check out this short video trailer of the episode below:

How to Become a Better Leader with Dr. Ankur Gupta

How to Become a Better Leader with Dr. Ankur Gupta

Do you want to learn how to become the best leader for your dental team? If you’re nodding yes, you’re going to learn a lot from this episode of the podcast, where I’m joined by Dr. Ankur Gupta.

Dr. Ankur Gupta completed his General Practice Residency in 2005 and built his dental practice soon after. In the beginning, he thought his success and the success of his practice was inevitable. However, his plan went up in smoke as he watched his practice flounder and finances become unpredictable. In an attempt to turn things around, he tried personal and professional “experiments” in self-improvement.

Nowadays, Dr. Ankur Gupta enjoys excellent new patient numbers, case acceptance, a solution orientated dental team, and so much more. He even shares his knowledge and helps other dental professionals across the country implement practical step-by-step strategies to help them see the same success.

 

How to Become a Better Leader with Dr. Ankur Gupta

 

In this episode, we discuss:

  • What Dr. Ankur Gupta is known for
  • How to become a better leader
  • Why good leadership is important within your dental practice
  • The importance of showing your team appreciation
  • How to do an annual evaluation of your team members
  • Why every practice owner needs to create a “dream team” vision

 

 How to Become a Better Leader with Dr. Ankur Gupta

 

If you’d like to learn more about Dr. Ankur Gupta and his seminars, please visit: https://drankurgupta.com

 

Check out this short video trailer of the episode below:

How To Plan For Financial Freedom with Ryan Lee

How To Plan For Financial Freedom with Ryan Lee

On the Delivering WOW podcast this week I’m thrilled to be joined by Ryan Lee, a Financial Advisor and the Co-Founder of Cashflow Tactics, who in an interview recorded before the recent pandemic, reveals how dentists can grow their practice, escalate personal wealth and reach a level of financial freedom.

Cashflow Tactics empowers those seeking a life of financial independence with the tools and strategies necessary to grow wealth, build cash flow, and create financial freedom. Together, Ryan and I talk about why it’s so valuable and important to take a strategic approach towards gaining financial freedom. ​​Ryan also shares some cashflow tactics to help maximize personal wealth while growing your dental practice at the same time.

Now is a time to focus on the future, for you and your business, and I truly hope you will find these strategies useful.

 

How To Plan For Financial Freedom with Ryan Lee

 

In this episode, we discuss:

  • What Ryan Lee is known for and how he helps practice owners and dentists stimulate cash flow
  • Why it’s so important to strive towards financial freedom
  • How to develop a strategic approach to help you increase your income
  • The difference between production, collection, and profit
  • Why you need to be intentional about increasing cash flow
  • How Ryan and his team at Cashflow Tactics empower people with money
  • Understanding that money is just a tool and you just need to learn how to use it

 

 How To Plan For Financial Freedom with Ryan Lee

 

To find out more about how Cashflow Tactics can help you gain financial freedom using the Financial Freedom Formula, head over to: https://cashflowtactics.com/wow

 

Check out this short video trailer of the episode below:

How to Use the 5 Love Languages to Improve Team Communication with Dr. Trent Redfearn

How to Use the 5 Love Languages to Improve Team Communication with Dr. Trent Redfearn

Did you know that the five love languages can help improve your relationships with your team and your patients?

Dr. Trent Redfearn is a dentist with a unique skillset. He attended the University of Missouri-Columbia and graduated with a B.S. in chemical engineering. He then attended the University of Missouri-Kansas City School of Dentistry, receiving his Doctor of Dental Surgery (DDS) in 2008. Since then, he has done extensive training in communication and teaches dental teams how to strengthen and improve their relationships using the five love languages. Dr. Trent Redfearn is also the Founder of Dentovation Academy of Dental Assisting.

The five love languages include words of affirmation, acts of service, receiving gifts, quality time, and physical touch. Not everyone responds to these five love languages in the same way. Some people value gifts while others prefer to build relationships by spending quality time with someone they want to connect with. By understanding each of the five love languages further, you can use that knowledge to build both your personal and professional relationships – including the connections you build with patients in your dental practice.

 

 How to Use the 5 Love Languages to Improve Team Communication with Dr. Trent Redfearn

 

In this episode, we discuss:

  • Why it’s important to show appreciation to your team and vice versa
  • How to improve your team’s communication skills with each other and patients
  • Understanding how the five love languages work when it comes to improving relationships
  • Why you should figure out what love language each team member responds to the most
  • How to resolve conflict using your knowledge on the five love languages
  • How to identify your blind spots and respond to people with a different love language than your own

 

How to Use the 5 Love Languages to Improve Team Communication with Dr. Trent Redfearn

 

If you would like to connect with Dr. Trent Redfearn and learn more about using the five love languages to help build deeper connections with team members and patients, you can reach out to him via his LinkedIn profile.

 

Check out this short video trailer of the episode where Dr. Trent Redfearn discusses how to improve your team’s communication skills:

Virtual Solutions to Help Assist Through COVID-19

Virtual Solutions to Help Assist Through COVID-19

In this trying time when the world is faced with so much uncertainty and fear, it’s more important than ever that we come together as a community – even if that means we can only interact virtually.

The ADA (American Dental Association) is recommending that dentists nationwide postpone elective procedures in response to the spread of the coronavirus disease. This is said to last for at least three weeks, but it may continue longer depending on the development of COVID-19.

In response, I decided to reach out to Michael Anderson, the Co-Founder of Wonderist Agency, a full-service dental marketing agency. Wonderist Agency delivers the best in dental marketing, with a smile. They also specialize in virtual consults, which is something that many dental practices are likely to shift towards during this difficult time to connect with patients and team members alike.

Michael and I discuss how dental practices can leverage virtual solutions to help assist through COVID-19 such as hosting virtual consultations with patients, training team members, and how to cope with the impact that COVID-19 will have on things like patient care, team training and revenue.

 

Virtual Solutions to Help Assist Through COVID-19

 

In this episode, we discuss:

  • How to leverage virtual consults
  • How to determine what cases are classified as emergencies
  • How you can be there for your team and patients during trying times like this
  • Everything you need to know about hosting virtual consults
  • How to use Wonderist’s virtual consult software at no cost

 

Virtual Solutions to Help Assist Through COVID-19

 

If you want to use the same virtual software that Michael talked about in this podcast episode, head over to https://www.yourvirtualconsult.com, where you can access the software at no cost during this time.

Although the site will ask for your credit card information to sign-up, you will NOT be charged. Remember to use code FIGHTCOVID19 to benefit from the no cost virtual consults offer.

I hope that you find this episode helpful and please know that my team and I here at Delivering WOW are keeping you all in our thoughts and prayers and we hope that you, your families, and team members stay safe and healthy.

To watch the full episode as a video, hit play below:

 

The Membership Model with Tom Comerota

The Membership Model with Tom Comerota

I’m delighted to bring you this episode of the Delivering WOW podcast, featuring Tom Comerota of Dental Stores.

Tom is helping offices across the country scale their business and increase their revenue by introducing products, services, and membership plans to their practice. And he does it all without stocking any inventory in the practice.

His amazing model increases customer retention and profitability, while making quality dental care more affordable and accessible for everyone. It’s an amazing concept and I’m sure you’ll find it eye-opening!

 

The Membership Model with Tom Comerota

 

In this episode, we discussed:

  • What Tom is doing with Dental Stores and how offices are benefiting
  • Why it’s important to offer services and products to your customers online
  • What a membership plan is, how it works, and why it is so valuable
  • The future of dental offices
  • How to add value to your customers through services and products
  • The intricacies of running a membership for its full life cycle

 

The Membership Model with Tom Comerota

 

To find out more about Dental Stores and the work Tom does, head over to their website.

Tom also has an exclusive deal for Delivering WOW listeners, so if you would like to claim your special offer, just follow this link and enjoy another perk of listening to this show!

Check out this short video trailer of the episode where Tom explains how a membership plan can benefit your dental practice:

How to Market Your Dental Practice Online with Adam Zilko

How to Market Your Dental Practice Online with Adam Zilko

In our always-connected times, marketing has moved away from flyers and word of mouth referrals (though they’re still helpful!) and towards digital and internet marketing.

For some people, this is exciting. For others, it’s like a nightmare come to life!

If you know you should be marketing your practice online but don’t know where to start, Adam Zilko is one of the best people you could ask. His company, Firegang Dental Marketing, works with dental practices across the country to make marketing work for them in a way that is reliable and provably effective.

Well here’s the great news – you don’t need to find Adam to hear his advice, because he’s my guest on this episode of the Delivering WOW podcast!

We talk about digital strategies for dental practices and Adam shares a very special offer for Delivering WOW listeners.

 

 How to Market Your Dental Practice Online with Adam Zilko

 

In this episode, we discuss:

  • What Adam and his team at Firegang Dental Marketing do
  • Whether it’s better to handle marketing in-house or with an agency
  • The best way to start marketing your practice online
  • Why data is the foundation of great marketing
  • How to not waste your money with digital marketing

 

 How to Market Your Dental Practice Online with Adam Zilko

 

If you’d like to find out more about Firegang Dental Marketing, check out their website or give them a call: (800) 398-0979. And don’t forget to get your exclusive Delivering WOW deal from Adam here. If you’re a member of my mastermind, you can unlock your own unique deal here!

 

Check out this short video trailer of the episode where Adam Zilko shares his online marketing tips:

How to Close More High-Value Cases with Tony Seymour

How to Close More High-Value Cases with Tony Seymour

Wouldn’t it be great if ALL of your patients could afford treatment? Many practices see patients turn down treatment plans because of financial setbacks. However, there is a way you can help more of your patients say yes to treatment without worrying about finances.

On this episode of the Delivering WOW Podcast, I’m joined by Tony Seymour, the President of Alphaeon Credit. Tony is an experienced financial and healthcare executive with broad experience in all aspects of patient financing to the healthcare industry and sales leadership in the ophthalmic medical device market.

Now, he’s helping patients and practices from all over the world close more high-value cases because cost is no longer a reason to not accept dental treatment. Thanks to Alphaeon Credit, patients can get important dental treatments carried out without worrying about not being able to afford the overall cost. Together, we discuss how Alphaeon Credit can help your practice book more high-value cases thanks to their incredible payment plans.

 

How to Close More High-Value Cases with Tony Seymour

 

In this episode, we discuss:

  • How Alphaeon Credit differs from other players in the patient finance space
  • How to on-board a patient with Alphaeon Credit
  • Verbal skills to help your team close more high-value cases
  • How Alphaeon Credit can help your patients pay for treatment plans
  • The process of a patient getting approved for a finance plan from Alphaeon Credit

 

How to Close More High-Value Cases with Tony Seymour

 

If you’d like to find out more about Alphaeon Credit, visit their website.

To get in touch with a member of the Alphaeon Credit team, email teamcredit@alphaeon.com or call the hotline: 920-306-1794

Check out this short video trailer of the episode where Tony Seymour reveals how Alphaeon Credit can help your patients pay for treatment plans:

Why Every Dental Practice Needs Weave with Mike Buckner

Why Every Dental Practice Needs Weave with Mike Buckner

I’m super excited to welcome my good friend, Mike Buckner, onto this episode of the Delivering WOW Podcast. Mike is the Director of Business Development at Weave, a platform that cares about your patients as much as you do.

Weave has a unique set of features to help increase practice efficiency and profitability. Mike and the team at Weave understand the importance of having a good phone system. After all, the phone is the lifeblood of the practice. Everything goes through the phones, which means you need to be ready for every possible new lead and scheduling appointment.

During my conversation with Mike, we talk about Weave in more detail including its unique services and how it can help you save time, save money, and grow your dental practice fast.

 

Why Every Dental Practice Needs Weave with Mike Buckner

 

In this episode, we discuss:

  • What Weave is and Mike’s role within the company
  • The unique features that Weave offer dental practices
  • How Weave’s phone system can help maximize the impact and outcome of your phone calls
  • A look at Weave’s new payment feature and how it can help grow your practice
  • How two-way texting can help scale your practice
  • How Weave and the Weave App can help save practice’s time and money

 

Why Every Dental Practice Needs Weave with Mike Buckner

 

Weave is an incredible all-in-one communications platform that can really help your practice engage with patients 24/7, schedule more appointments and increase revenue. If you would like to find out more about Weave, you can email Mike at mike.buckner@getweave.com.

 

Check out this short video trailer of the episode where Mike Buckner talks all things Weave:

How the Medical Billing Landscape is Evolving with DeVon Banks

How the Medical Billing Landscape is Evolving with DeVon Banks

Dental billing and insurance can be tricky to navigate. There are a lot of components to it from medical cross coding to claim submissions, patient billing, and so on. However, it doesn’t have to be so complicated, especially if you’re working with a company that caters to your individual needs such as D-TECH Billing and Claims.

DeVon Banks is CEO of the company and joins me on this episode of the podcast to talk about what she’s going to be teaching you at the Delivering WOW Live Summit 2020! DeVon is one of our highly-anticipated speakers at this year’s event and we are so excited to have her and her team join us at the event in New Orleans, March 13-14th 2020.

DeVon is an industry expert in insurance, revenue cycle management, and Dentrix. Her and her team at D-TECH Billing and Claims work tirelessly to help hundreds of dental offices across the country through practice management software training, dental billing, medical cross coding, and more. They take the headache out of technology management, so you can focus on what you do best – caring for your patients!

 

How the Medical Billing Landscape is Evolving with DeVon Banks

 

In this episode, we discuss:

  • How DeVon and her company helps dental practices grow through medical billing
  • How medical billing is evolving in the dental industry
  • Why a lot of dentists struggle with insurance and medical billing
  • What type of things you can bill for that you might not be aware of
  • What DeVon will teach at the Delivering WOW Live Summit 2020

 

How the Medical Billing Landscape is Evolving with DeVon Banks

 

If you want to find out more about DeVon and D-TECH Billing and Claims, you can visit the website here: https://www.dtechbc.com

Have you got your tickets to the Delivering WOW Live Summit 2020?

Don’t miss the ultimate event for dental practices, taking place at Mardi Gras World in New Orleans, LA, March 13-14th 2020!

If you want to come along and receive 12 hours of CE from speakers such as DeVon, Sandy Pardue, Laura Hatch, Len Tau, and many more, get your tickets today!

Check out this short video trailer of the episode where DeVon Banks gives you some top practice management tips when it comes to medical billing:

How to Schedule More Dental Appointments with Tom Brown

How to Schedule More Dental Appointments with Tom Brown

Summit Shoutout with Elijah Desmond

Summit Shoutout with Elijah Desmond

 

I’m so excited about this year’s Delivering WOW Live Summit, which takes place in New Orleans, LA on March 13th – 14th 2020! This is the ultimate event for dental practices, where you’ll receive 12 hours of incredible continued education and come away from the event with everything you need to take your dental practice to the next level of success.

I’m happy to announce that my good friend, Elijah Desmond, is one of the incredible speakers at this year’s Summit.

Elijah is the Founder of Smiles at Sea and one of the best speakers, entrepreneurs, and people I know, which is just a few of the reasons why I’m so excited to have him join us at the Delivering WOW Live Summit in March. He’s also a fantastic motivator, author, and innovator!

Elijah’s work on bringing emotional intelligence into dentistry is ground-breaking and will change our industry for the better. He believes that our patients’ experiences aren’t just about providing dental treatment as a service and ‘getting the job done,’ they’re about connection and understanding.

He’s going to be delivering the most amazing deep dive on compassion and connection at the Summit and joins me in this special episode to dazzle us with a sneak preview of his talk.

If you’ve ever wondered how you can build better relationships with your patients, what your patients really want from their experience, and how to make it all happen authentically – you need to hear this!

 

Summit Shoutout with Elijah Desmond

 

In this episode, we discuss:

  • Why emotional intelligence is so important in dentistry
  • Why patients want more than a service
  • When it’s the perfect time to start connecting with your patients
  • What the one thing is that patients want to feel when they contact your practice
  • More details of Elijah’s plans for the Delivering WOW Summit
  • How the Summit will be about experience and community as much as education
  • The fact Elijah will be officially debuting his alter-ego – DJ Smile – after months of training

 

Summit Shoutout with Elijah Desmond

 

To find out more about Elijah and his work, you can visit his website or find him on Facebook, Instagram, or YouTube.

Want to attend the Delivering WOW Live Summit 2020 and hear Elijah’s incredible speech for yourself? I don’t blame you! Get your tickets today! But hurry, seats to this year’s Delivering WOW Live Summit are going fast!

Check out this short video trailer of the episode where Elijah talks about building a connection with your dental patients:

Using Online Reviews to Build Your Reputation with Dr. Len Tau

 

I’m thrilled to welcome Dr. Len Tau to this episode of the podcast to talk about the importance of online reviews to help improve your reputation and grow your practice.

Dr. Len Tau is a practicing dentist and General Manager of Dental Vertical at Birdeye Dentist in Northeast Philly. He’s also a speaker, consultant, podcaster, author and an expert when it comes to online reviews. Dr. Tau will be one of the speakers at my Delivering WOW Live Summit this year too, which the entire community is super excited about. Dr. Tau is the host of The Raving Patients Podcast and recently published his brand-new book, Raving Patients, where he shares simple tips and best practices to become visible and demonstrate credibility online.

As dentists, our online reputations are incredibly important. However, no business is perfect, and we have to expect some not-so-nice reviews to pop up now and again. It’s how you respond to these reviews that matter and in this episode of the podcast, you’ll learn how you can do that and how you can use online reviews to build a powerful reputation for your practice.

 

Using Online Reviews to Build Your Reputation with Dr. Len Tau

 

On this episode, we discuss:

  • How to deal with negative online reviews
  • Why online reviews should play a key role in your marketing strategy
  • A few key takeaways from Dr. Tau’s new book, Raving Patients
  • Tips and strategies for using online reviews to build your reputation
  • What you can expect from Dr. Tau’s seminar at the Delivering WOW Live Summit 2020
  • HIPAA tips for dentists dealing with unfair or negative reviews
  • How to automate the process of receiving online reviews from patients

 

Using Online Reviews to Build Your Reputation with Dr. Len Tau

 

To learn more about how your online reputation and reviews can make or break your practice, check out Dr. Len Tau’s website for more information.

If you would like to hear more from Dr. Leonard Tau, you can tune into The Raving Patients Podcast and pick up a copy of his new book, Raving Patients.

Watch a short video trailer for this episode below:

Smiles for Christmas with Ian Lynch from Legend Networking

Smiles for Christmas with Ian Lynch from Legend Networking

With Christmas just around the corner, it’s time to think about others. And, to consider how we can give back to our communities and people in need. Ian Lynch, the CEO of Legend Networking, is on a mission to transform the smiles of children who have been abused.

Legend focuses on serving the dental community and their gift campaign, Smiles for Christmas, is about helping children in need. Giving toys, food, and clothing is an impactful way to provide comfort to children who need it most. Many of these children will have no toys to play with at all. Because of this toys are a huge part of Legend’s gift campaign, to show these children that they are not forgotten.

Smiles for Christmas also focuses on providing children in need with clothing and food. So, in this episode of the Delivering WOW podcast, you’ll learn how your dental office can help make a difference this holiday season!

 

Smiles for Christmas with Ian Lynch from Legend Networking

 

In this episode, we discuss:

  • Why Ian launched ‘Smiles for Christmas’ and how his childhood impacted his decision and passion to help others
  • How Legend Networking’s charity, ‘Smiles for Christmas’ is helping children this festive season
  • Ways you can get involved and donate toys, food, and clothing to children in need
  • How your practice can be in with a chance to win some amazing prizes
  • Why it’s so important for dental practices and teams to give back this holiday season

 

Smiles for Christmas with Ian Lynch from Legend Networking

 

Are you a dental office who wants to help children in need this holiday season?

By helping Smiles for Christmas bring happiness and comfort to children this festive season, you’ll not only be helping others, but your office can also be eligible to WIN amazing prizes! 

To find out more, head over here.

Watch the video trailer for this episode where Ian explains more about the competition below:

 

 

 

 

Driven Dental Implant Marketing with Charles Biami

Driven Dental Implant Marketing with Charles Biami

Do you want to start attracting more high-value dental patients to your practice each month?  If so, you don’t want to miss this episode of the podcast. I’m joined by Charles Biami, the Founder and Chief Marketing Manager of Driven Dental Implant Marketing.

Charles helps dentists just like you attract and convert high value dental implant cases and he does it in a way that provides a consistent flow of new monthly patients. With Driven Dental’s deep understanding of patient needs and the dental industry, they have the experience, insights and know-how to help you drive 20+ qualified opportunities to your front desk each month.

Together, we discuss exactly how Driven Dental Implant Marketing can help drive more high-value patients to your practice. And, we give you some practical strategies to help you convert more patients over the phone.

 

Driven Dental Implant Marketing with Charles Biami

 

On the podcast we discussed:

  • What Driven Dental Marketing can do for your practice
  • How to target patients searching for dental implants online
  • How Driven Dental Marketing can help you convert more leads into patients
  • Why every dental practice should have an online chat service
  • Strategies to help your front desk team get more conversions over the phone
  • Why more dentists need to understand that marketing brings prospects, but it’s up to your team to convert those prospects into patients

 

Driven Dental Implant Marketing with Charles Biami

 

Want to learn more about how Driven Dental Implant Marketing can help you drive more high-value patients to your practice?

Head over to their website to learn more and if you’re ready to take it a step further, you can book a FREE strategy call with Charles about your practice, your marketplace and the steps you need to take to grow your implant practice.

 

Watch a short video trailer for this episode below:

 

 

 

Should We Share Numbers With Our Team?

Should We Share Numbers With Our Team?

 

In this solo episode of the Delivering WOW Podcast, I explore whether or not practice owners should share numbers and even personal expenses with their team.

Sharing practice numbers with certain team members is a great way to increase trust. And, also can empower the people you work with every day. After all, when more people in your team are aware of the numbers it makes it easier to reach new milestones. And therefore it becomes easier to smash goals and even grow your practice.

However, knowing which team members to share this valuable information with and what numbers you should share with them can be difficult. Listen in to discover what numbers to share with your team. And, learn how sharing numbers with certain team members can help increase profits.

 

Should We Share Numbers With Our Team?

 

In this episode, I discuss:

  • Why you should share your practice vision and numbers with your team
  • The role of an office manager
  • Important practice numbers to share with your team
  • How to calculate your practice’s profits and manage your cash flow
  • Tips to help hold your team accountable for meeting practice goals
  • Why you should share a percentage of profits with your team

 

Should We Share Numbers With Our Team?

 

Do you want to grow, scale and market your dental practice, FAST?

The Delivering WOW Platinum Mastermind Program is the #1 program for dentists and teams to help scale and market their practices to new heights.

Inside of this Game-Changing Program, you will learn unique practice growth systems, how to manage your time, the best strategies for building a Rockstar Team, how to market your practice and so much more…PLUS…you’ll get NEW practice marketing campaigns every single month!

To find out more about the Delivering WOW Platinum Mastermind Program, click here!

Watch a short trailer for this episode below:

 

Takeaways From My Mastermind In Boise

Takeaways From My Mastermind In Boise

In this episode I’m reflecting on my time at in Boise at a Mastermind with my inner circle.

There were some of the most incredible entrepreneurs at the event and I wanted to share my takeaways with you from those last few days.

Just being surrounded by all these inspirational people who share your goals, have beliefs of what is possible and have overcome obstacles was truly inspiring. And, their stories really hold us accountable and ensure we are also going after our own goals.

One of the mastermind group, Thomas Shipley, Co-Founder and CEO of Atlantic Coast Brands, said something that was so true. Surrounding yourself with knowledgeable, successful people who are willing to share their success stories and their fails, enables you to “collapse time frames” and “collapse the learning gap.”

It’s all about growing together rather than learning on your own. So, don’t go at business alone. Instead, find an easier path to success by reaching out to those people who have the knowledge and experience that can help you. Find out more on episode 154 of the podcast.

 

Takeaways From My Mastermind In Boise

 

In this episode, I discuss:

  • How surrounding yourself with knowledgeable, successful people can help you grow as an individual and elevate your business
  • How I have used the power of masterminds for my own success
  • How our members have undergone inspiring transformations by doing our Marketing Practice Growth CHALLENGE
  • Drawing on the strength of others to level up on your knowledge and grow your business
  • How to take your practice to the next level and take care of your team
  • How you can find an easier path to success by reaching out to those people who have knowledge and experience

 

Takeaways From My Mastermind In Boise

 

Whether you are looking at our Delivering Wow Platinum Mastermind or joining our challenges, there are people there to embrace you and help you get to where you want to go.

Are you fed up of going it alone and want a shortcut to success?

Join our Marketing and Practice Growth CHALLENGE, where you’ll receive a full marketing plan and upon completion, have launched a viral marketing campaign with a predictable repeatable process to grow your production month after month – with plenty of accountability and support to help you along the way!

The challenge starts 4th November but Registration Closes November 3rd at Midnight MST! To find out more about this exciting challenge, click here.

To watch a short trailer video of the episode where I talk about the power of Masterminds, hit play below:

 

 

 

Would You Have Put This in a Safe?

Would You Have Put This in a Safe?

I recently went to a local jewelry store with my daughter to pick out a birthday present for her friend. I thought it would be a great opportunity to find out what she would like for her own birthday. As she was looking, I told the sales-person to put whatever she liked aside. Then I would come back and pay for it later.

However, when I went back to pick up the items and the sales-person who was helping me checked the reserve section they couldn’t find the jewelry my daughter had picked out.

After searching the entire store, the sales-person said that sometimes people don’t come back so they put the items back. My surprise was ruined. The owner then steps in saying “The next time we have an item to be reserved, what I want you to do is just give it to me and I’ll put it into the safe myself.”

This is something that I see happening in our dental practices. As the owner of a business it can be easy to just step in and “do it yourself.” But, if we want to level up in our leadership, we need to stop saying things like “I’ll put it in the safe myself.”

You can’t grow and scale your business by doing everything yourself. So, don’t be like that jewelry owner. Become the business owner that empowers your team and put processes in place that will help you build your business. Find out how on this episode of the podcast.

 

Would You Have Put This in a Safe?

In this podcast episode, I discuss:

  • Why a ‘do it yourself' attitude is taking focus away from your business
  • The importance of empowering your team to be problem solvers
  • Why it is important to your business' success to make your team effective leaders
  • Why you need to elevate and delegate to get you to the point where you no longer need to do it yourself
  • That to elevate your business, you need that skill-set and knowledge of how to delegate

 

Would You Have Put This in a Safe?

 

Do you want to grow, scale and market your dental practice, FAST?

The Delivering WOW Platinum Mastermind Program is the #1 program for dentists and teams to help scale and market their practices to new heights.

Inside of this Game-Changing Program, you will learn unique practice growth systems, how to manage your time, the best strategies for building a Rockstar Team, how to market your practice and so much more…PLUS…you’ll get NEW practice marketing campaigns every single month!

To find out more about the Delivering WOW Platinum Mastermind Program, click here!

Watch a short trailer of the episode below, where I discuss how to grow your business by empowering your team members:

Creating Experiences Worth Sharing with Ryan Vet

Creating Experiences Worth Sharing with Ryan Vet

I can't wait to introduce my latest special guest on the podcast, Ryan Vet. With his can-do attitude and positive vibes, he’s the perfect person to discuss how to create experiences for your patients that they will want to share.

Ryan Vet is an international speaker, author, entrepreneur and investor. But you may know Ryan from his writings in Forbes or Dental Economics or at speaking at a dental meeting near you. He has devoted his life to inspiring others towards making a positive change. And, a fun fact many people don’t know about Ryan is that he’s a trained sommelier.

Ryan explains how for most patients, a visit to the dentist is a neutral experience. Something that they've done time and time again that has become a normal part of their lives. But, what if you could make a visit to your practice an outstanding experience they won't forget? A moment in their lives that they can't help but share with others. It's not as hard as you might think!

 

Creating Experiences Worth Sharing with Ryan Vet

 

On the podcast we discussed:

  • Ryan’s professional background and how he became an entrepreneur
  • How start creating experiences worth sharing
  • Taking ordinary opportunities and transforming them into extraordinary experiences
  • Why you should walk in the shoes of your patients
  • How to create your own business identity
  • The importance of cultivating culture

 

Creating Experiences Worth Sharing with Ryan Vet

 

If you just can’t get enough of Ryan, then he’s got a book coming out in November 2019 called Cracking the Millennial Code where he shares how to motivate and manage millennials.

Also, you can find him on Twitter, Instagram and LinkedIn.

Watch a short trailer for this episode where Ryan is talking about creating an unforgettable experience at your practice, below: