Dental Practice Culture

How to Set Expectations in Your Practice

How to Set Expectations in Your Practice

We’re dentists. Many of us are also perfectionists. It’s not our fault. We’re trained to be perfect with our clinical care in dental school. But many of us expect perfection in all parts of our practice. That makes us do too much work ourselves, fearing we need to do things to ensure they get done…

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How to Overcome Fear When Building a Dental Practice

How to Overcome Fear When Building a Dental Practice

Running a dental practice can be scary. There are a lot of uncertainties we must overcome as we try to grow our practice and achieve our dreams. But it’s not easy to overcome the fear that comes from growing a dental practice. Between patient care, marketing, leading a team, and more, we have barely enough…

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How to Reduce Complaining in Your Practice

How to Reduce Complaining in Your Practice

Very little damages the culture of dental practices like creating a culture full of complaining. Whether the complaining is within the team or a team member is complaining to a manager, a practice culture with complaining as a norm should not be tolerated.  Complaints create contagious negative energy in your practice that must be turned…

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How to Earn More Responsibility in a Dental Practice

How to Earn More Responsibility in a Dental Practice

A while back I came home from the office, and my daughter asked me to pick her up some lunch. I went into a coffee shop and ordered her a ham and cheese panini. While I was waiting for the panini, my daughter’s ballet instructor came up to me. She had seen my daughter in…

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How to Build a Gossip-Free Environment in Your Practice

How to Build a Gossip-Free Environment in Your Practice

Gossip is something many dental practices deal with. Many of us experience it in our practice. It is important for all team members to be able to voice concerns and resolve problems. Everyone needs to be able to talk about and improve work conditions. They need to be able to get feedback on how to…

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How to Give Your Dental Practice a Core Value Checkup

When is the last time you reviewed your core values? Core values define who you are, who you want to be, and what your company strives for. Why Core Values Matter     Core values make running a dental practice much easier. They guide you in how you hire, fire, reward, and recognize team members.…

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How to Run a Productive Team Meeting

How to Run a Productive Team Meeting

Holding productive team meetings is one of the best ways to make sure your most important practice tasks get done. For some larger practices, that means meeting regularly with your leadership team. Smaller practices might include every team member. Either way, the key to success is to run your meetings well. We suggest holding meetings…

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How to Create Change Inside Your Practice

How to Create Change Inside Your Practice

In many industries, businesses have owners, visionaries, and operational leaders, such as COOs and Marketing Directors leading their companies. In the dental industry, however, many dentists feel as if they need to do everything themselves. They need to be the owner, visionary, CEO, COO, Marketing Director, HR, and even Customer Support agents. And that’s not…

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The Truth About Work / Life Balance with Audie Cashion

The Truth About Work / Life Balance with Audie Cashion

Balancing work and life can be extremely difficult, especially if you’ve got what seems like a million things going on at once. But thankfully, I know just the person who can help dentists like you find the perfect balance between life and work and that’s none other than business consultant and certified ONE Thing Trainer…

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How to Make Sure Dental Patient Leads Become Actual Patients

How to Make Sure Dental Patient Leads Become Actual Patients

It doesn’t matter if you have the best online scheduling software available. It doesn’t matter how easy you make your online scheduling process. A large number of patients will want to speak with someone on the phone before making an appointment. That means if your team handles the calls poorly or inconsistently, you could be…

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