6 Bad Excuses for Not Delegating Tasks to Team Members

6 Bad Excuses for Not Delegating Tasks to Team Members

We all know dentists work harder than many other people, running a business, leading a team, and serving patients. Unless we delegate effectively to team members, we will live lives full of stress and burnout. Yet way too many dentists still do way too much themselves. It’s natural to roll up our sleeves and push…

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Should We Share Numbers With Our Team?

Should We Share Numbers With Our Team?

In this solo episode of the Delivering WOW Podcast, I explore whether or not practice owners should share numbers and even personal expenses with their team. Sharing practice numbers with certain team members is a great way to increase trust. And, also can empower the people you work with every day. After all, when more…

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Why You Need More Than Information to Get Results

Why You Need More Than Information to Get Results

At Delivering WOW, we pride ourselves in creating the best, most comprehensive training on everything you need to do to run and grow an amazing dental practice. And we’ve helped thousands of dentists improve their practices in the process. One lesson we learned along the way is no matter how good the information is, it…

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Takeaways From My Mastermind In Boise

Takeaways From My Mastermind In Boise

In this episode I’m reflecting on my time at in Boise at a Mastermind with my inner circle. There were some of the most incredible entrepreneurs at the event and I wanted to share my takeaways with you from those last few days. Just being surrounded by all these inspirational people who share your goals,…

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How to Get High-Performers to Join Your Practice

How to Get High-Performers to Join Your Practice

As nice as it would be, high-performing team members don’t typically fall in our laps. We need to be intentional in finding them. Many times, they aren’t even actively looking for jobs. So, we need to be actively looking for people. We also never know when we’re going to come across a high-performer to add…

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Would You Have Put This in a Safe?

Would You Have Put This in a Safe?

I recently went to a local jewelry store with my daughter to pick out a birthday present for her friend. I thought it would be a great opportunity to find out what she would like for her own birthday. As she was looking, I told the sales-person to put whatever she liked aside. Then I…

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The Secret to Getting Big Results for Your Practice

The Secret to Getting Big Results for Your Practice

I’ve helped a lot of practices become more fulfilling and profitable practices. Throughout that time, I’ve helped some practices make big transformations in a short period of time. I’ve also watched some practices struggle for long periods of time. To some people’s surprise, the difference between practices that succeed and those that struggle has nothing…

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Creating Experiences Worth Sharing with Ryan Vet

Creating Experiences Worth Sharing with Ryan Vet

  I can’t wait to introduce my latest special guest on the podcast, Ryan Vet. With his can-do attitude and positive vibes, he’s the perfect person to discuss how to create experiences for your patients that they will want to share. Ryan Vet is an international speaker, author, entrepreneur and investor. But you may know…

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How to Conduct Effective Exit Interviews

How to Conduct Effective Exit Interviews

  No matter how well we recruit, onboard, and train team members, people will leave your practice. When you first start building a WOW practice, some team members will find that they are no longer aligned with your vision. As you continue, people will leave for many other reasons, too. An exit interview provides a…

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Are You Trusting Your Office Manager?

Are You Trusting Your Office Manager?

Once you have an Office Manager that really steps into their role, amazing things happen. This week I dive into how to empower your Office Manager, and place them in the role of a Chief Operations Officer (COO). And, it doesn’t take much to make this change. In fact, it only takes the leap to…

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