4 Parts of a WOW Practice Culture

4 Parts of a WOW Practice Culture

Companies across industries understand that the success of their business depends on their ability to develop amazing team members and a healthy business culture. Dentistry is no different. That’s why I dedicated a significant part of my book, Delivering WOW, to helping practices set practice goals, find and develop team members, and build a culture…

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Where to Find Rock Star Team Members for Your Dental Practice

Where to Find Rock Star Team Members for Your Dental Practice

  Building a WOW practice takes a lot of work. And if you try to do all the work yourself, you’ll never be able to do it all. Even worse, you’ll spend your days stressed and frustrated. Eventually, you’ll burn out, never reaching your full potential as a dentist or practice owner. The only way…

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Three Ways to Improve Case Acceptance

Three Ways to Improve Case Acceptance

  While some patients think dentistry is inconvenient, expensive, and uncomfortable, many are open-minded and ready to move forward with the care they need. The reality is, improving case acceptance is not very difficult. You just need to have the right strategies. To help you get started, here are three strategies Delivering WOW Platinum Coaching…

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How to Set Up Dental Assistants for Success

How to Set Up Dental Assistants for Success

Dental assistants are some of the most important people in your dental practice. Often the face of the practice, they are often the first people patients meet when they sit in your chair. They are by your patients’ sides throughout their time in your practice. Because of the influence they have on the patient experience,…

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How To Create Opportunities To Invest In Your Practice’s Success

How To Create Opportunities To Invest In Your Practice's Success

When it comes to evaluating a practice’s success, most practice owners focus on production or collections. However, what really matters most is profit. That’s why I’ve invited Jay Glazer and Howie Friedman from Crazy Dental Prices onto the podcast to chat about growing your practice so that it’s as profitable as possible. Crazy Dental Prices…

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How to Improve Team Member Engagement at Your Dental Practice

How to Improve Team Member Engagement at Your Dental Practice

  Data tells us that between 66% and 87% of workers are disengaged. Even at modest salaries, disengagement is costly. Disengaged employees are more absent than engaged employees and significantly less productive and profitable. Eventually, disengaged team members leave, adding additional costs to hire, onboard, and train new team members. One way to help improve…

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How to Transform Your Dental Practice in Just 21 Days

How to Transform Your Dental Practice in Just 21 Days

Transforming a dental practice from stressful, low profit, or hard to run does not have to take a lot of time. And it doesn’t have to take a lot of money, either. I know this from having helped thousands of people grow their practices. My programs help grow practices without stress, overwhelm, or sacrificing family…

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3 Ways to Build Deeper Relationships with Patients and Team Members

3 Ways to Build Deeper Relationships with Patients and Team Members

  In dental school, we learn a lot about clinical work and practice care. These are important topics, of course. They are necessary skills for performing the life-changing treatments we perform on patients every day. The treatment we can perform on a moment’s notice changes lives. It can get people smiling again after years of…

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5 Elements of a Healthy Dental Team

5 Elements of a Healthy Dental Team

A healthy team is a productive, high-functioning group. It leads to more growth for your practice, more profits made by your practice, and more lives being changed by your practice. In other words, a healthy team is what makes a practice successful. So, what makes a team healthy? Josey Sewell, the Team Health, Culture, and…

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How to Know If Your Overhead Expenses Are out of Control

How to Know if Your Overhead Expenses Are Out of Control

  If you focus on practice production but not reducing overhead expenses for your dental practice, you’ll be forced to work harder than you need to. While many dental practice growth plans rightfully focus on increasing revenue, it’s important to do so as part of an overall practice profitability plan. And every good practice profitability…

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