Posts Tagged ‘Systems’

Delivering Wow is a customer-focused approach that service businesses, including dental practices, can take to consistently provide a high level of service and quality. What makes Delivering Wow different from the typical activities of many dental practices is its emphasis on consistency and importance of our six core areas. Many dentists want to provide good service, but most fail to provide excellent service on a consistent basis. Not because the dentists are bad people, but because they do not have a systematized way of delivering that consistent experience day in and day out.